COVID-19 Customer Crisis Communication Letter Templates

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COVID-19 Customer Crisis Communication Letter Templates

$5.95

The COVID-19 Customer Communication Letter Templates are five letter templates written to help you and your business communicate to customers about how your organization is handling the COVID-19 pandemic or any other type of crisis.

Description

The COVID-19 Customer Communication Letter Templates are five letter templates written to help you and your business communicate to customers about how your organization is handling the COVID-19 pandemic or any other type of crisis.

The professionally-written letters by the Marketing Binder business communication staff provide you with the ability to easily modify the Word document to fit your organization’s COVID-19 customer crisis communication strategy.

We have taken the time to carefully craft the message with the most impact, saving you valuable company time. Each letter is checked for grammar, spelling, and readability. It could take you several hours to craft a message or download this package and make modifications in just minutes.

You can distribute the letters as an email attachment, add the content from the Word document to an email, newsletter, or your company website.

All five letters are written in  Microsoft Word and placed in a single downloadable zipped folder.

COVID-19 Customer Crisis Communication Letter Template Contents

  • Letter 1 – The process of keeping customers and employees safe. (This letter addresses what steps your company is taking to keep customers, employees, and vendors safe at their place of business.) 
  • Letter 2 – Keeping production safe. (A letter written with the food industry in mind, yet, it can be adapted to any form of production process. The letter describes how the company is keeping customer products safe during the pandemic.)
  • Letter 3 – Product and service delays. (This letter informs customers about any possible service or production delays. Select from four possible options or create your custom version.)
  • Letter 4 – Outbreaks and Staff Shortages. (Addresses any potential COVID-19 outbreaks and or staff shortages and what the firm is doing to address the situation.)
  • Letter 5 – Communication Channels. (This letter addresses the communication channels for customers to use to receive and send information to the firm.)

These letter templates are offered as a “Name Your Price” pricing model. We have set a minimum of $2.00 for the set and a maximum of $9.99. But, most buyers pay $5.95 for the collection of 5 letter templates.

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